FAQS

What is your cut- off time for same-day delivery?

Our cut-off time for same-day delivery is 12:00 PM. If you place an order after 12.00PM today, you’ll only be able to select tomorrow’s date as the earliest delivery date. We currently deliver from Monday to Sunday, 7 days/week.

Can I place order via whatsapp ?

To enjoy the best flower shopping expreriece, you may you’re your order via our website.However, if you need help, we’re always happy to assist on phone, chat or WhatsApp.

Can I cancel/ reschedule my order?

Sorry, you can’t cancel your order. However, you are allowed to reschedule the delivery date to another day. Do reach us at least 24hours before the delivery date if you wish to reschedule.

Can I change my delivery details?

Yes. If you’d like to change your order details, please call/whatsapp +6016-8942610 with your new order details. We do our best to accommodate all the last-minute changes, but we can only guarantee changes (including delivery address & card message) if they are requested at least 1 day before the delivery date. For changes to delivery on special occasion)s (Valentine’s day/ Mother’s day, you’ll have to request at least 5 days in advance.

Can I choose a specific delivery time?

Please note that our delivery is a standard timing between 8 AM to 6pm. However, we will try to accommodate if you have any specific delivery time.

During special occasions (Valentine’s day/ Mother’s Day), we are unable to accommodate specific delivery time, all orders will be delivered before 7pm.
For urgent order, you may reach us via +6016-8942610

Do you have any charges for your delivery service?

At the moment, we only provide delivery services in Miri. There is an additional surcharge based on your delivery area (shown during checkout).

Can you help to take a video/photo of the recipient during delivery?

We will try to accommodate but we are unable to promise. Our delivery man will try to do it under the consent of the recipient.

Can I place order via website but collect it from your shop?

Yes you can! Just select self pick up option before checkout.
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